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FAQ

FAQ

  • What devices do you support?
    We support wide range of devices, like Smart TVs, Windows, Android & IOS devices, MacBook, Amazon Firestick, Mag Devices and more
  • How much Internet Speed do I need?
    A minimum of 10 Mbps stable Internet is our recommendation.
  • Do you offer Refund?
    We offer Full refund within 7 days from your date of purchase with a valid reasoning. and also partial refund Depending on how long you have spent check our Return Policy
  • Is your service IP Locked?
    Our service is IP locked. Your account will be locked to your country which you sign first. If you want to change country, Let us know we can change your country.
  • Can I buy if I do not have satellite service?
    Yes, you can purchase and use IPTV if you are not eligible for a satellite television service. Since IPTV broadcasts international programs to your TV via the Internet, no satellite dish is required. In addition, you must have a broadband Internet connection of at least Mbps or higher.
  • Do you have EPG?
    Yes, we do have EPG. We usually send the EPG links when sending your order. If you have not received it, contact us and we will send it.
  • What payment methods are available?
    You will find almost all kinds of methods here. We accept PayPal, Visa, MasterCard, American Express, Skrill, Neteller, Webmoney, Bitcoin, and other cryptocurrencies.
  • Do multiple devices affect my data usage?
    Yes, if you use multiple devices like smartphones, tablets, PCs, laptops, HDTVs and use it with a single Wi-Fi connection, the amount of data usage increases significantly. Be aware of the devices that connect to your Wi-Fi and turn off Wi-Fi on the device when most applications and websites are not in use.
  • Can I use my subscription on multiple devices?
    One subscription can be used on multiple devices except for MAG devices but you can't use 1 connection on more than 1 device at the same time